Shipping & Returns
We are an independent family-run creative business and we are very grateful to you for supporting our work!
Shipment Processing Time and Tracking
Shipment Processing Time and Tracking
We are proud to ship our anatomy art prints and medical accessories all around the world directly from our studio! We process all orders within 1-3 business days to make sure your new medical goodies arrive on time. We provide a secure tracked shipping. Please note that orders are not shipped on weekends or public holidays.
Shipping Rates
Shipping Rates
Standard international tracked delivery on all orders over $65 is Free
Standard international tracked shipping is $5.50
Estimated USA Delivery Time
Estimated USA Delivery Time
Most of our parcels arrive to the US in 5-7 business days.
Priority mail & Express delivery options available to most countries - see more on checkout or please get in touch for additional information.
Orders are shipped from Lithuania (Northern Europe) where our studio is based (tariffs are pre-paid by us)
Delays & Customs Fees
Delays & Customs Fees
We ship with Delivery Duty Prepaid - this means the tariffs are on us and you don't have to do any paperwork or pay anything extra for your order.
Although we do our best to dispatch items as quickly as possible, sometimes there may be delivery delays due to postal services and customs of your country. In case of a delay please contact us first at info@codexanatomy.com
If there will be a significant delay in shipment of your order on our side, we will make sure that you are notified about this via email.
If your parcel hasn't arrived within 30 days after it was shipped out, then we will consider it lost and send you a replacement or issue a refund.
Packaging
Packaging
We carefully pack all art prints in special padded envelopes with thick cardboard backing. This will protect them from any damage while they are on the way. Our badge reels and enamel pins come in special protective cotton pouches which protects them from scratching. We try to minimize the amount of plastic we use in our packaging, and we're hoping to be able to eliminate the plastic packaging entirely in the nearest future!
Returns
Returns
We value every customer and we make sure every transaction is easy, smooth and satisfying. Our return policies are very simple and straight forward - if you don't like your item for any reason just return it to our main address in Europe in the same condition within 30 days of receipt and we will refund the purchase.
Please contact us at info@codexanatomy.com to arrange a return.
Please note, you will have to pay any return costs (unless your item arrived damaged or we shipped a wrong item). Thank you!
Contact Form
If you have any questions about your current or future order, please drop us a line. We will always aim to reply to you within 24 hours!

